Support

Need help with OutThere Bingo, want to report a bug, or have an idea for a pack? Send a note and include your device type, app version if available, and what you were trying to do.

Install the app

OutThere Bingo is available for iPhone and Android.

If a download or installation fails, confirm that your device supports the current app version, that it has enough free storage, and that the correct Apple App Store or Google Play account is signed in. Check the store's download and parental-control settings, then restart the download. For store-account or payment problems, use the applicable store's support options. For an app problem, email support with your platform, app version, and the steps you tried.

Subscriptions and paid access

• Restore access: open the app's purchase screen and choose Restore Purchases while signed in to the store account used for the purchase.
• Manage or cancel: use the subscription settings for the Apple App Store or Google Play account that completed the purchase. Deleting the app does not cancel a subscription.
• Billing or refund questions: purchases are processed by the applicable app store. Use that store's purchase history and support process.
• Access still missing: email support with your platform, app version, product or plan name, and what Restore Purchases reported. Do not send a full receipt, payment-card number, or password.

Common questions

• What is OutThere Bingo? A real-world bingo/scavenger hunt app for outings, travel, parties, and events.
• Is it gambling? No. It is not a casino, betting, lottery, or real-money gambling product.
• Can games be private? Yes. OutThere Bingo supports private friend and group games.
• Where do I send pack ideas? Email support@outtherebingo.com.

Safety note

OutThere Bingo should be played respectfully. Packs are designed around observable moments and event tropes — not mocking, harassing, photographing, or identifying strangers.